Wagamama – a truly great experience when eating out with allergies

I’m going to continue my ‘eating out with allergies’ series as it’s an area where I’m always looking for help and recommendations, so maybe my comments and reviews may help others too. Click on the ‘Eating Out’ tab for previous recommendations 🙂

I don’t know about you but eating out causes us some serious anxiety. Often we’ll think, oh wouldn’t it be nice to not have to cook for once and eat out instead. Then I spend ages trawling through the options online with the following thoughts running through my brain; ‘is there anything safe on offer, how seriously will they take our requirements, is it going to end badly, is it worth going out if it’s for something so simple and plain it would be easier to make it at home?’

More often than not we stick to one of our usual favoured chain restaurants which can seem more reliable in catering for allergies, or we just stay at home. Whilst it can be successful, the stress of trying a new location can simply be too much, tipping the meal from enjoyable to tense and uncomfortable. Little S often goes very quiet in restaurants, it’s like she isn’t at ease and is carrying a load of worries. Do any of you find this to?

Often the easiest and most relaxed way to guarantee a good safe meal is by staying at home, but that’s not so much fun….

When people first mentioned Wagamama as a good allergy friendly destination we inwardly scoffed – how could a Japanese style restaurant which actively sells a lot of food with sesame, peanuts and other nuts be suitable for us? So we dug our heels in and didn’t try it for ages. Then one opened near us and we took the plunge with Big S (just milk allergic so Japanese food is a fairly safe option) whilst Little S was on her first school residential (which had it’s own stresses, but that’s another story!)

Wow, were we impressed! The whole service is incredibly slick, and caters for allergies in a caring but professional manner. The manager is the only one who will take allergy orders, ensuring responsibility is taken by the person in charge and they always refer to the allergen menu which is a great reassurance. Big S can have a lot of items on the menu and now she’s a teen it’s fab to have a cool, safe and really popular restaurant she can head to with friends.

Little S’s options are fewer (free-from milk, eggs, peanuts and sesame) but still she can have an actual dish from the menu which is always fresh and tasty and doesn’t require us to bring bits from home, or for copious alterations to make it suitable. For reference Little S has the grilled chicken Katsu with Amai sauce and it’s been successful every time she’s had it (and that’s loads of times).

Children’s grilled chicken Katsu with Amai sauce

The only problem we’ve come across was the disappointment when the breadcrumbed chicken Katsu started to be cooked in the same oil as a dish containing cottage cheese, making it unsuitable if you have a dairy allergy. This was pointed out by a manager and then suddenly it all made sense why Big S had been sick a couple of times after eating the regular Katsu; there was a new dairy cross-contamination. This had been Big S’s favourite dish so she was mightily disappointed to forego her choice, but she’s got used to the grilled version now.

Grilled Chicken Katsu with sticky rice

Wagamama has grabbed with relish the rising popularity of vegan food and created an entire veggie and vegan menu, giving plant-based spins on their traditional favourites. This is a big bonus for me as a vegetarian as I’m more used to very little choice when eating out.

Vegetarian Yasai Katsu

So all in all, Wagamama is now a family favourite, relied upon for a safe and tasty restaurant experience. So much so we even visited a branch in Holland when we were struggling for safe options! If you haven’t, I’d recommend you to give it a go, it’s so nice not to have to cook every day!

Children’s Menu

The Boulevard Restaurant, East Wittering

 

Perhaps wrongly, we don’t often frequent independent cafes or restaurants, and instead opt for the reliability of chain restaurants with their meticulous allergen folders and by-the-book trained staff with strict procedures when handling customers like us. It is quite simply easier. It is a shame as you do want to support small independent and family run businesses over large corporates. So we are really happy when we do come across somewhere independent that can suit our needs without trouble.

We came across The Boulevard Restaurant in East Wittering, West Sussex by chance. We had originally pinpointed a positively reviewed and recommended nearby pub (for allergies) but received such a terrible response from the management when we enquired about allergens – real rudeness in fact that we left pretty rapidly. Having made the unusual move of leaving the house for a day out without a full packed lunch ‘just in case’, we had to find an alternative place to eat. Luckily, we didn’t have to go far before we stumbled across this little gem of a family restaurant.

The Boulevard is family run and has I believe served since 1979. It’s a relatively ‘simple’ cafe restaurant with the kind of menu you would expect but with daily specials, very generous portions and crucially the staff have been without fail so helpful, efficient and friendly. There’s a full range of safe (or adaptable) favourites on the children’s menu, and the main menu has plenty of veggie and vegan choices – so we’re one happy family! So much so, we’ve now visited three times even though we live quite a way away.

Another highlight for us is they sell a full range of New Forest Ices, and as I’ve mentioned before their sorbet is dairy-free, egg-free and totally nut-free too. When we visited they had three flavours of sorbet. A choice of pudding for the girls when eating out is a rare luxury for us, and again outside of a chain, the girls would be offered a piece of fruit usually.

Then to the girls’ delight, the bill comes with a little tub of jelly beans rather than the ubiquitous chocolates. Happy bunnies all round!

So, if you’re near the Witterings (the beach at West Wittering is vast at low tide and well worth a trek) I’d really recommend a stop off at The Boulevard Restaurant – we might even see you there!

Pizza Express (actually a reasonable option for the dairy and egg-free)

It may seem strange that I’m writing a review of a very well-known pizza chain – doesn’t pizza rely on cheese? However, we’ve eaten at a LOT of Pizza Express branches as a family and the girls have always been able to eat a safe and tasty meal, one that is almost completely on the kids menu (very unusual for us, we normally end up having to eat ‘off menu’ and always lose out financially for it).

At Pizza Express the waiting staff have always seemed friendly and well trained. They have unfailingly listened to our requirements and made no fuss…. And we’ve never had any food mistakes in any of the branches we’ve visited.

On the bambino menu the girls can start with dough balls and side salad (dairy, egg and nut free). This is followed by a pizza (minus the cheese)…. A cheese-less pizza might sound a bit substandard, but since the bases are unfailingly delicious and the tomato sauce good too, it is still a surprisingly satisfying main course. It’s all rather dough-based, but hey, it is a pizza restaurant!

But most exciting of all, there’s a new addition on the menu, a dairy, egg and nut-free raspberry sorbet. My girls hardly ever get to eat a pudding in a restaurant so this new development is hugely exciting, and the sorbet tastes gorgeous too! Although must admit we only actually ate it on third attempt as it had sold out the first two times we went, but that’s another story.

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The Cornish Arms, St Merryn, North Cornwall

During our wet holiday last week we did manage to eat out at a Rick Stein establishment. I’ve always wanted to eat at a  Rick Stein restaurant (odd maybe for a confirmed non-fish eating vegetarian!) as he’s always seemed like a nice, fairly laid back chap who cooks some great honest, flavoursome food. Since we were staying near Padstow and Rick Stein seems to own half the place it seemed the perfect opportunity.

We had wanted to take the ferry from Rock, have an early evening wander around Padstow and then possibly eat at The Rick Stein Cafe – we were en famille after all and didn’t want a too fancy (or expensive) restaurant. But, due to some rather bad organisation we got the timing wrong and missed the last ferry – d’oh! So we decided on a drive to Rick’s pub The Cornish Arms in fairly nearby St Merryn.

The pub was modern, welcoming and full of families on a Thursday evening. The seafood looked great and everyone seemed to be really enjoying it. We must have been the only table with two non-fish eaters and a further one who’d rather not!!

The vegetarian options were extremely limited (it is a British pub after all), with a choice between a Ploughman’s or a blue cheese, tomato and rocket tart. For me a Ploughman’s is a lunch-time dish so I opted for the tart, and I have to say it was a big disappointment, even by pub standards. It consisted of a square of puff pastry topped with some blue cheese, four very undercooked and low-on-flavour tomato halves (not peeled) and a little pile of rocket leaves – that was it! Not impressed…

D had the special of pork chops with mash and gravy. It was a huge portion and he said the gravy was lovely and the mash ‘fine’ but one pork chop was frazzled and tough and the other more on the pink side than you want to go with pork. It was the very last portion which may explain it, but again, not hugely impressed.

However, everything was much better for the girls. The waiter took our food concerns most seriously, retreated to the kitchen and came back saying they could have four out of the six options available – an amazing amount of choice for us! He even made sure he personally notified the chefs when our order went through to be extra careful. We hadn’t asked for this level of attention by the way.

Big S had her favourite of sausage and chips – not exactly haute cuisine but eating out is about having what you really want isn’t it? Little S had a wholesome slab of grilled cod with chips – certainly the best dish on the table and much enjoyed. Also, much to our delight there was egg-free sorbet on the pudding menu – so for once (almost a first for us!) we managed to all have pudding too.

Both girls ate safely and enjoyed the meal out. It was really the excellent service that made it a good evening out (plus we’d probably have loved the food if we were fish eaters). On that basis alone I would say it was a successful meal and we left a happy family :-).